UK National Account Manager
Job Description
We’re Hiring! National Account Manager (UK – Office Based)
Location: Manchester Area | Hours: Full-time | Start: ASAP
Department: Commercial Sales | Reports to: CEO / Brand & Marketing Manager
About Us
At illooms, we’re the original—and still the best—light-up balloon brand in the world. Since launching in 2008, we’ve grown into a global market leader, with over $400 million in retail sales, strong partnerships across the UK, US, and Europe, and more than 240 global patents backing our innovation.
Everything we do is designed and delivered in-house—from bold product design to cutting-edge technology and retail-ready POS. We’re trusted by top retailers including Walmart, Target, Amazon, and leading UK supermarkets, and we continue to expand with sustainable new product lines, smart in-store solutions, and fresh ways to light up every celebration.
The Role: Why This Job Exists
We’re looking for a dynamic, driven UK National Account Manager to join our team and take ownership of key UK accounts. This role is crucial in growing our UK business—achieving annual turnover and profit growth targets through the management of a portfolio of high-profile retail partners. If you’re passionate about retail, love building relationships, and can bring the sparkle with data-driven strategy, let’s talk!
What You’ll Be Responsible For
• Manage all aspects of key accounts: listings, launches, terms negotiation, promos, and growth strategy.
• Drive new business opportunities and optimise existing relationships.
• Maintain administrative excellence—accurate forecasting, contract management, and sales reports.
• Collaborate cross-functionally with internal and external stakeholders to deliver seamless execution.
• Present compelling brand strategies and seasonal concepts to raise customer engagement.
• Support product development by feeding in market insights and customer feedback.
• Use data as your superpower—flag risks, spot trends, and turn challenges into opportunities.
• Create beautiful, bold, and effective customer-facing presentations.
• Be a role model for the illooms way—curious, creative, commercial.
Key Relationships
• Internal: Full collaboration across Sales, Design Studio, Supply Chain, Customer Service, and Project Management.
• External: Primary contact for retail buying teams.
What We’re Looking For
• Previous experience managing national retail accounts (ideally in consumer goods, toy or party categories a plus)
• A head for numbers and heart for creative selling
• Strong organisational skills and the ability to juggle multiple fast-paced priorities
• Someone who thrives on autonomy, but collaborates like a champ
• Confident presenting to buyers, partners, and internal stakeholders
• A love of product, brand, and bringing ideas to life
What We Offer
• Competitive salary & bonus
• Opportunity to work with a category-leading brand
• Creative, fast-paced, collaborative working culture
• Flexibility: this role is office-based but includes WFH options
• Balloons. Lots of them.
Interested?
We’d love to hear from you. Send your CV and a short intro to careers@illooms.com
Let’s light up the UK retail space together!